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Frequently asked questions

Do I require an appointment to try on dresses or gowns?


Yes, since Novedades Prado is a full-service store, we require appointments. However, we are able to accommodate walk-in appointments.

If you are looking for a date of appointment give us a call on +1 503-289-9505.




What is the return policy?


All items have a 30 day return or exchange period, except for special orders. Special orders include wedding dresses, quinceanera dresses, baptismal suits and dresses, communion suits and dresses and all white suits.




What are your hours of operations?


We are open everyday from Monday to Sunday. Our hours of operation consist of 10 am to 7 pm Monday to Saturday and 11 am to 5pm on Sunday.